Frequently Arf-ed Questions


What makes your treats safe for dog treats?

    We use organic, all-natural, and human-grade ingredients to bake our treats. We do not and never will use harmful or toxic ingredients or preservatives. Our dog treats also do not contain any artificial flavoring, added salt, or added sugar - the only sugar used in the treats are from the organic fruit and honey that we use. Our icing is based on dehydrated yogurt with natural colors from fruits/vegetables. 

    Where are your treats made?

    The treats at Pup & Pop Bakeshop are handmade in a health-department-certified commercial kitchen in Costa Mesa, CA.

    How long do your treats last?

    Due to lack of preservatives, our treats are perishable. Each pouch and box that the treats come in will have an expiration date that we recommend your pups consume before. Please see the following for timeframes of each treat type. 

    Biscuits: Our biscuits can stay fresh for up to 8 weeks in an airtight container. Want to keep them longer? Freeze 'em! We recommend freezing the biscuits in a freezer bag for up to 3 months and defrosting them in the fridge. 

    Cakes & Ruffins: Our cakes and ruffins stay fresh for up to 3 to 4 days in the refrigerator. Please do not leave let them sit at room temperature unless ready to consume due to drying out and bacteria growth (our icing for cakes are yogurt based). You can freeze the ruffins/cake for up to one month. For best results, we recommend cutting into smaller pieces, wrapping in plastic wrap and sealing in a freezer bag. 

    Froyo Pops: Our froyo-pops can stay fresh for up to 1 month in the freezer. 

    Do you use food coloring?

    Nope! We only use colors from dry powders sourced from the following fruits and vegetables: 

    Pink : beets
    orange beets + turmeric
    yellow turmeric
    green spirulina
    blue butterfly pea
    purple beets + butterfly pea
    brown carob
     

    My dog has allergies, what can I do?

    Have no fear! We want all pups to enjoy our goodies and will be more than happy to make adjustments to the recipe.

    Please email us at woof@pupandpopbakeshop.com with any allergies your pup may have and we can substitute ingredients in the recipe.

    Do you ship or deliver your treats?

    Not yet! At this time, we only do local pickup. But we are working to include shipping and delivery options in the future!

    Where and when can I pick up my treats?

    Our pick up location is currently located in Ladera Ranch, CA. Once you place an order, you will receive an email confirmation with more information about our pick-up times/location. The pick up times are typically within 2-3 business days of placing your order. Please refer to the Shipping Policy for more information.

    When should I place my order?

    We recommend placing your order a week ahead of when you want to pick up the order.

    How can I place an order for a cake? 

      We recommend placing your order ahead of time as it may take up to 2-3 business days to process (this does not include shipping time as applicable).

      Please have a look our current cake designs with more on the way. We recommend placing cake orders 1 week ahead of when you want to receive them. 

      I still have unanswered questions!

      We are more than happy to answer any other questions you have. Please head over here to our Contact Us page to ask us any questions you have. We look forward to hearing from you!